Warranty information

All Grundfos products come with a 2-year warranty that fully complies with legal requirements.
The warranty covers product and material defects which are not the results of normal wear and tear for a period of 24 months from the date of delivery. The warranty period may not, however, exceed 30 months from the date of production.

Note: Warranty claims will be rejected in the following situations:

  • Any modifications undertaken by the customer/purchaser or a third party without the consent of Grundfos.
  • Any kind of defect caused by the following factors:
    – normal wear and tear
    – inadequate maintenance or faulty repair by others than NEC / Grundfos
    – modifications undertaken by the customer/purchaser or a third party without the consent of NEC / Grundfos
    – failure to observe the operating instructions
    – over-loading
    – use of any unsuitable material
    – the effects of chemical or electrolytic action
    – building or assembly work not undertaken by NEC / Grundfos
    – other factors beyond NEC / Grundfos’ control.